Courtesy and Respect At West Side Lending, the customer is #1! Our team is dedicated to treating each customer with the utmost respect and courtesy. Whether you are a past, current, or future customer, never hesitate to reach out to us with questions or concerns. Full Disclosure on Fees West Side Lending is committed to ensuring our customers clearly understand our installment loan rates and terms. You will know exactly what the total repayment amount will be before you apply. Right to Cancel It’s your right to cancel your loan, no strings attached. Our guidelines simply require that you cancel within 24 hours after the cash disbursement date and we will set up a draft to reverse the loan proceeds.